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Support Inclusion

  • Questions about theme installation, setup on your WordPress account, and making it look like the demo site.
  • Questions about theme-specific features.
  • Fixes for theme-specific bugs.

Support Exclusion

  • Questions about WordPress — check out the Help Center!
  • Customizations of the themes beyond what is shown on the demo site (such as colors, fonts, etc.) — we’ve covered frequently-done customizations in the Help Center.
  • Questions about third-party plugins/services (e.g. commerce, forms, marketing automation, etc.)